I recently responded to a request for individuals who had been prescribed a certain drug and who would like to be part of a class action suit. I called Priscilla Lord. I have had very little experience with attorneys or class action suits. Priscilla was very understanding and explained the procedures in language that I could understand. She went over the 'best' case scenario and the worst case scenario. I choose to proceed. Priscilla and her staff were extremely helpful. They walked me through the many, many forms, helped me with the medical requests and were generally there for me when I had questions. I am grateful that my first experience in the legal arena was a pleasant one. I would not hesitate to refer Lord + Heinlein to anyone who needs legal advice.