Testimonials

Bicycle v. Car Accident / Workers' Comp

I was devastated after my accident. My knee was shattered. I was in pain and out of work for 6 months. When I returned to the work force, I had to learn a new trade, as I was no longer able to perform my old one.

Lord + Heinlein made it easy for me to focus on my rehab and leave the legal tedium to them. Over 4 years and through 3 knee surgeries, they insulated me from insurance and work comp adjusters. They navigated me through a complex process that I can't imagine tackling on my own.

When I received my six-figure settlement this year, I was glad that I had contacted Lord + Heinlein. They got me the maximum settlement and allowed me my best chance at a full physical recovery. Thank you!

Nurse License Defense

Hi Melissa, I want to let you know working with you was the best thing that happened to me. Your communication and listening skills made a difference in my case with the Board of Nursing. You treated me like a human being not anumber. Also, your compassion and caring attitude played huge role to the success. I can not thank you enough for your effort and hardwork.  I will surely recommend friends to you if they have a problem with the Board of Nursing.

Dog Bite Injury

I knew I had contacted the right attorney when Pricilla Lord called me back personally while she was on vacation. After explaining why I needed legal counsel (my son was bit by our neighbor's dog) her response was genuine and empathetic and centered around how my son was doing. The Lord + Heinlein team sincerely cared about my son and our family and kept our best interest at heart throughout the entire legal process. Their communication and expedition was top-notch as well. I would recommend them to anyone!

Psychologist License Defense

Lord + Heinlein represented me in defending my license in a Board complaint. Their quick response to my call and knowledge in how to navigate the process gave me the reassurance and peace I needed during one of the most difficult times in my career. They are kind and highly professional.Their expertise allowed me to focus on my work with my patients because I knew they were on my team!

Car Accident Injury

Both my family's and my own experience with Lord + Heinlein have been very wonderful during a period of hardship in our lives. Their demeanor and honesty have made dealing with accident claims and insurance agents a much less daunting ordeal. I sincerely appreciate all of Priscilla and her staff's hard work and genuinely recommend them to anyone in need of legal representation.

Personal Injury

I came to your law firm looking for legal advice. I immediately felt very comfortable and at ease as the attorneys and staff were very approachable. You took on my case and worked with me, making me feel like I was someone important. I have never met a more compassionate group of people. You got the job done, and I couldn't have asked for better representation. I would come back to you guys in a heartbeat, and I would recommend you to anybody. You guys were so good and so sweet to me. You alleviated a lot of stress of my stress, and helped me when was I was hurting. You were just wonderful. I was very impressed that Miles Lord himself was available through my entire case. Even more so when he personally attended my mediation - that meant so much to me. The entire firm and its staff made me feel very much at ease.

Physical Therapist License Defense

Ms. Heinlein was invaluable in helping me prepare for the meeting with my professional licensing board. I felt confident to speak before my licensing board to discuss my application after meeting with her and also regained clarity on my professional aspirations and goals. She took the time to understand my unique situation and was able to lay out the possible outcomes of my meeting with the licensing board based on her experience. We had a favorable outcome as a result of the preparation for the meeting, and I appreciate Ms. Heinlein's service in helping me gain that outcome. Her staff's help and support was also invaluable and I would recommend Lord + Heinlein to others who are in need of legal assistance to obtain / maintain their professional license.

Class Action

I recently responded to a request for individuals who had been prescribed a certain drug and who would like to be part of a class action suit. I called Priscilla Lord. I have had very little experience with attorneys or class action suits. Priscilla was very understanding and explained the procedures in language that I could understand. She went over the 'best' case scenario and the worst case scenario. I choose to proceed. Priscilla and her staff were extremely helpful. They walked me through the many, many forms, helped me with the medical requests and were generally there for me when I had questions. I am grateful that my first experience in the legal arena was a pleasant one. I would not hesitate to refer Lord + Heinlein to anyone who needs legal advice.

Social Worker License Defense

Dear Melissa,

I wanted to let you know how much your counsel and wisdom meant to me during these last 8 months. Mostly, your assurance and belief in me will never be forgotten. I celebrate the success of the case with you as I remember your poise and steadiness throughout. I will forever be grateful to you and the office of Lord + Heinlein. Take care.

Wrongful Death

My family and I want to thank you for all the hard work you did representing us after our mom's death. In one way its hard to believe that it's been two years ago already, but in another way it still seems so fresh a memory. Time goes on and with that it does bring some healing. Thank God for the memories of the past, so we can keep them in our hearts and close to us.

Medical License Defense

Priscilla and Missy were invaluable in helping me through a difficult time. I was having a hard time understanding the terminology of the Medical Board allegations. Bothe of them were able to help me understand and evaluation how the situation and lack of policies played a role in the complaints. They were able to view the case from different angles. Melissa took it upon herself to write up the entire response for the Board. I incorporated my suggestions and feedback and presented a solid defense.

Before the Board meeting they helped me through the process and answered all my questions, no matter how trivial. Melissa was always available for personal, phone or email consultations. She kept me up to date with the expenses. Although they were both positive, they presented a very realistic picture of the proceedings and expected outcomes. With their help, I had the best possible outcome- my case was dismissed completely. I am foremost grateful that they believied in me 100% and supported me throughout the process. I am very pleased with the professionalism, kindness, and outcome. I recommend them without reservation.

Property Dispute

Dear Missy and Priscilla, I want to thank you so much for your care and professionalism during a really hard time. Your
knowledge of the law and your advocacy were wonderful, and I am truly grateful.

Nurse License Defense

Priscilla, I am sorry it has taken me some time to get a chance to email you and say thank you. I am so grateful for your time and effort with my case. I definitely needed professional legal help to get me through a tough time. I am so glad I chose your team to support me. I really appreciate your confidence in me and your patience.

Thank you for believing in me from the start. Right away you were aware that I was in an unfair situation and I needed help to set the record straight. I could not be happier with the result. I can leave this issue behind me with the knowledge that good things really do happen to good people. I am enjoying my current job and spending lots of time with my family. Thank you for taking care of all the details so I could face the Board feeling prepared. I would not have been as successful without you.

Staff Member

Hi Priscilla, I just wanted to take a minute to say thank you for including me. This e-mail comes from the bottom of my heart. I have always hoped that someone would be crazy enough to give me a shot. You always treated me like a full member of your team. The trust that you put in me was the proudest I have been of myself in a long time. I learned and am learning so much from you. Priscilla, you are the definition of an advocate. Your passion for people and what it right is a constant inspiration that you can do what you love and do what's right. Your passion for your clients and justice is contagious. You are an amazing role model and an amazing person.

Nurse License Defense

Still trying to gather all my emotions butwhat you did for me was beyond belief. Thank you for everything you did.

Personal Injury

Lord + Heinlein handled my file with as much passion and care as if I were a member of their own family. They never gave up on me no matter what. They were very professional, and also very kind.

Class Action

I want to take this time to thank you Priscilla Lord Faris and your staff for the many years of service you gave my case. I'm very grateful for all you have done. I know that the payment you received was not enough to cover the many endless hours you gave my case, and of course I also feel cheated by Dow Corning but even more by the judge who did nothing to help us. Again I thank each of you and again I hope Dow Corning will end up owing us more settlement.

Business Dispute

When I hired the Lord Law Office to defend me from a frivolous business lawsuit that had dragged on for several years, I was impressed at the high degree of personal service and attention to detail that they devoted to my case. I am grateful to these dedicated professionals for their successful handling of this serious matter.

Personal Injury

For anyone considering trying to get some compensation for an accident that has happened to them, I would definitely have Priscilla Lord represent me. She is very knowledgeable and thorough about all the steps that need to be taken to get the end result and feel satisfied that everything possible was done. With her experience, she knows the individuals who can be helpful and the ones that wouldn't. She and her staff are very hard working and diligent. They keep you informed as to how things are progressing, and what they need from you. You have to be patient as it can be slow moving since it usually involves lots of details. She makes you feel it will all be okay and you won't feel uptight about anything. If she says she will take your case, she definitely feels it is worth pursuing, and you can feel confident in hiring her to represent you. To Priscilla and her staff, I owe a huge THANK YOU for a job WELL DONE!!

Class Action

You always have been a Super Lawyer. The title is a little late in coming. Thank you and your great staff for fighting for all of us in the Silicone Breast Implant case. It has been a big challenge and certainly a big pain. I, once again, wish to say a very sincere 'Thank You.'

Wrongful Death

I contacted Lord + Heinlein at 5:30 p.m. on a Wednesday night and by noon the next day Priscilla was guiding my way through a very difficult situation. She made sure I understood what was going to happen and was there for me the entire way. I was very pleased with the outcome of my case. Thank you, Priscilla

Class Action

Dear Priscilla & workers - Many thanks for the Class 5 disease claim check.
I could not believe that after so many years there was finally some payment. That, of course, was due to your persistence. I am most grateful.

Workers' Compensation

Hey Priscilla,Congratulations on your being recognized as a 'Minnesota Super Lawyer' for the second consecutive year. That's awesome. I cannot tell you how much I (and my family) appreciate all the work you put into our case. You brought much needed calm to a very volatile situation. Our business is so emotional. You are a blessing.

Personal Injury

Dear Priscilla and Staff, I apologize for being so neglectful in thanking you for all the work and time you gave to me and my husband for my personal injury claim. We appreciated meeting you, and you were most helpful and accommodating. For being our first encounter with a personal injury claim, we were somewhat apprehensive of all that would take place. However, you made us very comfortable and the outcome was very much to our liking! You must have done an exceptional job of preparing the information as we were not asked any questions during our final visit. Thank you!

Car Accident Injury

Hi Priscilla,I wanted to thank you for all the work you have done for me this last year. You were extremely helpful in explaining everything, and in listening to what I had to say. I really appreciate that!

Workers' Compensation

Thank you for sending my settlement check express mail. I appreciate the time and extra effort and expense you have given my settlement. You have my trust and confidence. Again thank you. I have not felt like a number. I believe that both you and your staff really care.

Class Action

This note to you is overdue. I just wanted to thank you for the efforts put forth in the case against Dow-Chemical. It required a lot of patience on your part as well as ours. My family doctor was pleasantly surprised with the outcome.

Class Action

On behalf of the board of Women Against Silicone Poisoning I'd like to extend our deepest gratitude to you for your financial support toward our symposium in May and for your continued emotional support both past and present. It means a great deal to all of us and our prayers are with you.