Dear Priscilla and Staff, I apologize for being so neglectful in thanking you for all the work and time you gave to me and my husband for my personal injury claim. We appreciated meeting you, and you were most helpful and accommodating. For being our first encounter with a personal injury claim, we were somewhat apprehensive of all that would take place. However, you made us very comfortable and the outcome was very much to our liking! You must have done an exceptional job of preparing the information as we were not asked any questions during our final visit. Thank you!