FAQ

What happens if my car is totaled and I owe more on my car loan than the insurance company will pay me?

Unfortunately, vehicles depreciate very quickly and you may not always get what you believe your vehicle is worth. It is sometimes difficult to negotiate with the insurer for a higher settlement for your vehicle. Occasionally, you end up "upside down" concerning your vehicle, which means your loan exceeds what the vehicle is worth.

You then owe the bank the difference, despite the fact that your vehicle is totaled. In that situation most banks are usually willing to work with you on the remaining balance. You can protect yourself from this by carrying GAP insurance on your vehicle.